How?
How does it work?
Calltracks records and reports call volumes, conversion rates and sales values for each media-type, campaign, and individual advert
- providing the most accurate tracking available.
All of this takes place automatically 'behind the scenes'. Your customers just make their calls as usual; you answer as usual.
It couldn't be easier!
Your advertising includes phone numbers ...
You allocate a different phone number to each media type, campaign, or individual advert, according to the level of detail you wish to collect. These phone numbers can be your existing contact numbers - or, if you prefer, we can provide you with new geographic or non-geographic (0800, 0845, 0870, 0871) numbers.
...the customer dials one of these phone numbers ...
When a customer dials one of these phone numbers, our technology automatically sends the call to your designated termination point: for example, your office, or outsourced call centre. This happens instantly; there are no delays or 'this call is being forwarded' messages. The customer just dials a phone number as usual, and you receive the call exactly as you usually receive a phone call.
..you, or your sales staff, answer the phone call ...
Our technology integrates seamlessly with your business; it requires no change in your sales process and does not affect how your sales staff work.
...and Calltracks records all the results
The system automatically records data including the call, its time and duration, the caller's phone number, and the call source (media type, campaign, or individual advert). The system then does some clever processing and your reports are generated and sent to you.
It really couldn't be easier.
Please send me details of Calltracks Pro or see who is using it or try our demo.
