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Formulaic Approaches to Fix Your Sales Problem in 5 Easy Steps

June 14, 2013 3:09 pm Posted by - Comments Off on Formulaic Approaches to Fix Your Sales Problem in 5 Easy Steps

Motivation plays a major role when it comes to selling, especially since the top priority of each salesperson is to become rich. However, a successful salesperson knows that his real top priority should be to help his customers solve their potential problems, regardless of their type. Salespeople are similar to private investigators in the sense that they always act on…

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3 Reasons Why Assumptions Are a No-No in Customer Service

June 14, 2013 10:58 am Posted by - Comments Off on 3 Reasons Why Assumptions Are a No-No in Customer Service

Everyone knows that making the client feel special is a central tenet of effective customer service. Nonetheless, with the advent of digital marketing and targeted online ads, it’s easy to fall into the trap of assuming things about our customers.   My brother recently had a baby, and has been inundating me with photos, videos, and emails to keep me…

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