Link your CRM data to Calltracks
With Sales Linking from Calltracks you can have CRM data integrated into your call analytics reports. This allows you to enrich your reports including what type of leads you are getting, which phone calls convert into sales, and what the associated value is.
Calltracks can work with any CRM solution you may use, including mainstream products like Salesforce and Sugar CRM, through to fully bespoke systems. If you use multiple solutions, for example if you use separate software for accounting, it is also possible for Calltracks to integrate additional data sources into your reports.
If you want to pull data out of Calltracks data this is also possible using our API module. This allows you to select the exact phone call data you want and input it back into your system.